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Customer's Feedback

Hi, windows installed over the bank holiday weekend and I am very impressed with how trouble free and effective they are. At first I thought I might have some trouble as my road is on a slope and the sills etc are not exactly level.

But with the window packers and spirit level I am more than happy with how smoothly they open and close. I am also very pleased with the overall manufacture quality. Thank you.

I did take pictures before, during and after the install but my tablet is pretty poor and the images were too dark to show how the progress was going.

Never the less, once again my wife and I are very pleased with the overall result and will certainly be recommending yourselves to family and friends.

Best regards

We just wanted to write to you to say thank you for the amazing secondary glazing units we bought from you. Our bedroom has two windows and faces a really busy road in London. This meant we were woken up at 5am every day when the traffic started even though we have good quality double glazing. We cannot hear the traffic at all now. You really would think we were living in the countryside - minus the birdsong!!! We really are very pleased with how effective the units are.

We are glad we went for the slightly more expensive glass to give us extra sound insulation as advised by a gentleman at your company - so sorry but we don't remember his name. The windows were really easy to install for my husband who is a competent DIYer. They look great too.

Thank you again for an excellent product and the readily given advice. We would recommend your company to anyone and definitely will use your company again should we wish to install secondary glazing in another property.

With best wishes
Maureen Hudson (and Colin Clarke)

Dear all at Protech, I took delivery of the four secondary double glazing units as ordered. Once again they are of excellent design and build-quality and precisely to size. I have several other large windows to treat when funds allow and I would like to be kept in touch with any special offers etc in the future.

I've never written this type of letter before but I must say that i'm very pleased to have found your website. It's been a pleasure to do business with you and hope to so again soon

Yours Sincerely
Mr S M

I can't say enough about the excellent customer service at your company. From the initial enquiry through to the order, delivery and now post sales service. Everyone has been very helpful. It's great and something that you don't often find. My wife's from the North East (Sunderland) and when I found your web site she said it was bound to be good - I should have known she'd be right!

Thanks again
Mr M. R

I received my order this week and I’m very pleased with both the price and the quality of the windows. I shopped around quite a bit before selecting Protech and I’m glad the research paid off.

I have recently ordered secondary glazing from you and was so impressed with the speed of response I would like to place an order for another unit.

Mr M. D

I have placed an order, received it and fitted it all went very smoothly thank you. I will try to get some photos for you if I can.

Very best regards
Mr N W

I Can honestly say the units have made an enormous difference with all the snow we have had.

We are delighted with our secondary glazing and we are impressed with the product and the speed of delivery. We will definitely be using you again in the future.

Kind Regards
Ms W E

Yes we received the unit, it has made a great difference, the first night after it was installed was the first night my 2 ½ year daughter had slept through the night in our new house.

I will be ordering some more units in the very near future so I hope you can give me the same or better deal as last time.


Very happy with order, and will be using you again, I found it good to buy this way as I can fit them at my own pace.

Mr I M

I was recently in London and impressed with a secondary glazing example at a friend’s home. Do you have any United States partners? I live in Boston, MA and am interested.
Mr A K

I found the service provided to be very professional and hassle free. At this stage we have not fitted the secondary glazing, however I have inspected the product and they appear to be of good quality and what was expected.

One always wants the price of products to be cheaper but I was pleasantly surprised at the final bill.

Many thanks and I would happily recommend your product to our clients.

Kind Regards
Mr W Y

This was the third window that I had ordered from Secondary Double Glazing
and I was very happy with the product that I received. I'm particularly
impressed with the thicker sound insulating glass that you can supply. I'm
slowly working my way through my house fitting secondary double glazing so I'll be placing more orders in the months to come.

John W

We placed an order for two large custom built unit which were turned around very quickly, arrived on the day they were supposed to and were easily installed and finished. We are very happy with the units which have reduced noise levels significantly. We will be ordering two further units in 2004.

Secondary glazed units are now fitted in place and very pleased with the quality and with the price. they were fitted firstly to reduce noise, but they also improve the heat retention within the rooms they were fitted in.

I did in fact place an order with you as a result of receiving your quotation. The unit ordered arrived this week, has been installed and not only looks good but totally satisfies my requirements for noise suppression.

I am thinking of ordering another unit from you as the quality is so good and the prices are keen.

Mr G Y

We have now installed our secondary glazing panel and are very pleased with the final result .

With Thanks
Mr C T B

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